Build and manage your network of trusted maintenance vendors and contractors in Syndik.
Navigate to Vendor Management
Go to the Maintenance section and select “Vendors” from the menu, then click “Add New Vendor”.
Basic Information
Enter company name, contact person, address, phone number, email, and website information.
Service Categories
Select the types of services the vendor provides (plumbing, electrical, HVAC, etc.).
Upload Documentation
Add licenses, insurance certificates, certifications, and any required compliance documents.
Set Rates and Terms
Configure hourly rates, minimum charges, emergency rates, and payment terms.
Business License
Current business operating license
Trade Licenses
Specialized trade certifications
General Liability
Minimum $1M coverage recommended
Workers' Compensation
Required for vendors with employees
Compliance Tip: Regularly review local licensing requirements as they can change, and ensure all vendors meet current standards.
Response Time
Average time to respond to work orders
Completion Rate
Percentage of work orders completed on time
Quality Rating
Average quality score from inspections
Cost Efficiency
Comparison of costs to market rates
Priority Assignment
First consideration for new work orders
Volume Discounts
Negotiated rates for bulk work
Extended Terms
Longer payment terms and credit limits
Exclusive Opportunities
Access to large projects and expansions
Phone & SMS
Emergency and urgent communications
Work orders and documentation
Portal Access
Self-service vendor portal