Learn how to create, assign, and manage maintenance work orders effectively in Syndik.
Navigate to Maintenance
Go to the Maintenance section and click “Create Work Order” or use the quick action button.
Select Property and Unit
Choose the specific property and unit where the maintenance work is needed.
Add Work Order Details
Provide a clear title, detailed description, and select the appropriate category and priority level.
Attach Documentation
Upload photos, documents, or other relevant files to support the work order.
Assign and Schedule
Assign to a vendor or internal staff member and set target completion dates.
Internal Staff
Maintenance team members
Vendors
External contractors
Auto-Assign
Based on availability and skills
Open
Work order created, awaiting assignment
Assigned
Assigned to vendor/staff, scheduled
In Progress
Work has begun on-site
Completed
Work finished, awaiting approval
Final Documentation
Vendor/staff uploads completion photos, final reports, and any relevant receipts or warranties.
Quality Inspection
Property manager or designated staff performs quality check and inspection of completed work.
Tenant Notification
Notify residents of completed work and any follow-up instructions or warranty information.
Close Work Order
Mark work order as completed, update maintenance logs, and process any final payments.
Quality Assurance: Always perform a final walkthrough and obtain tenant satisfaction feedback before officially closing work orders.